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faq

Order

Do you ship to PO box addresses?


I’d like to speak to a Florsheim representative


May I place an order over the telephone?


May I ship to a different address than my billing address?


What if I want to cancel my order?

PAYMENTS

Is it safe to use my credit card on your site?


May I order a gift card?


What form of payments are accepted?

RETURN POLICY

How do I return or exchange items purchased online?


What if I receive merchandise that is defective or incorrect?


SHIPPING POLICY

What is your Shipping Policy?


What about International Shipping?

TRACKING

How do I track an order that I placed on your website?

GENERAL

What is the Florsheim guarantee?


Where is the closest store that carries Florsheim products?


How does the sizing work?



I want to open a wholesale account with Florsheim

FREE SHIPPING ON ALL NEW ZEALAND ORDERS OVER $100